Terms of service

Last Updated: June 23, 2026

OVERVIEW

This website is operated by Tivanovas. Throughout the site, the terms "we", "us" and "our" refer to Tivanovas. Tivanovas offers this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein.

Please read these Terms carefully before accessing or using our website.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that:

• You are at least the age of majority in your state, province, or country of residence.

• You have the legal capacity to enter into binding agreements.

• You will not use our products or services for any unlawful or unauthorized purpose.

• You will not violate any applicable laws, regulations, or third-party rights while using the Service.

Any violation of these Terms may result in immediate termination of your access to the Service.

SECTION 2 – COMPANY INFORMATION

This website is owned and operated by:

Putian Aoyin E-commerce Co., Ltd.

Business Address:

Room 904, Building 4,
No. 1033 Dongyuan West Road,
Longqiao Street,
Chengxiang District,
Putian City,
Fujian Province 351100,
China

Website:
Tivanovas.com

Customer Support Email:
info@tivanovas.com

Payments may be processed through authorized third-party payment providers, including LianLian Global and other approved payment gateways.

SECTION 3 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted across various networks.

Payment information is always encrypted during transmission through secure payment processors.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

SECTION 4 – ACCURACY OF INFORMATION

We are not responsible if information made available on this website is inaccurate, incomplete, or outdated.

The content provided on this site is for general information purposes only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify website content at any time without obligation to update any information.

SECTION 5 – PRODUCTS AND SERVICES

Certain products or services may be available exclusively online.

We reserve the right to:

• Limit quantities of products sold

• Restrict sales by region or jurisdiction

• Discontinue products at any time

• Modify product descriptions, specifications, or pricing without notice

We make reasonable efforts to display product colors, images, and descriptions accurately. However, we cannot guarantee that your device's display will accurately reflect product appearance.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order.

We may limit or cancel quantities purchased per customer, household, payment method, or order.

If we modify or cancel an order, we may attempt to notify you using the email address or phone number provided at checkout.

You agree to provide current, complete, and accurate purchase and account information for all transactions.

SECTION 7 – SHIPPING, RETURNS, AND REFUNDS

Your purchase is subject to our:

• Shipping Policy

• Refund Policy

• Privacy Policy

By placing an order, you acknowledge and agree to these policies.

SECTION 8 – THIRD-PARTY SERVICES

Certain services available through our website may be provided by third parties.

We are not responsible for examining or evaluating third-party content, websites, products, or services and shall not be liable for any damages arising from their use.

Use of third-party services is subject to the applicable third party's own terms and policies.

SECTION 9 – INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

• Logos

• Images

• Graphics

• Product descriptions

• Website design

• Text and content

is the property of Tivanovas or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

SECTION 10 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Tivanovas shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

• Use of the website

• Purchase of products

• Service interruptions

• Technical failures

• Unauthorized access to user information

Our total liability shall not exceed the amount paid by you for the applicable order.

SECTION 11 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Tivanovas, its directors, employees, agents, affiliates, and service providers from any claim, liability, damage, loss, or expense arising from your violation of these Terms or misuse of the Service.

SECTION 12 – TERMINATION

We may suspend or terminate your access to the Service at any time if we believe you have violated these Terms.

Any obligations or liabilities incurred prior to termination shall survive termination.

SECTION 13 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or the use of the website shall be resolved through the competent courts having jurisdiction over the registered business location of Putian Aoyin E-commerce Co., Ltd.

SECTION 14 – CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Changes will become effective immediately upon posting on this page.

Your continued use of the website following any updates constitutes acceptance of those changes.

SECTION 15 – CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

Tivanovas

Customer Support Email:
info@tivanovas.com

Business Entity:
Putian Aoyin E-commerce Co., Ltd.

Business Address:

Room 904, Building 4,
No. 1033 Dongyuan West Road,
Longqiao Street,
Chengxiang District,
Putian City,
Fujian Province 351100,
China

Payment Service Provider:

LianLian Pay Global Limited

Unit 1203, 12/F, Tower 2,
Lippo Centre,
89 Queensway,
Admiralty,
Hong Kong